Frequently Asked Questions
Everything you need to know about your ApeSurvival order.
How long does shipping take?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At ApeSurvival, we prioritize high-quality, durable materials. We are constantly working with our suppliers to increase our use of organic and recycled fabrics to reduce our environmental footprint.